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Personal Account Settings

Your personal account settings page is where you manage your profile, language preferences, billing, and credits in LearningFlow. You can access this page whether you are a Viewer or Editor.

How to Access Account Settings​

  • Click your avatar/profile image at the top-right corner of the screen.
  • In the dropdown menu, select Profile.
  • You will be taken to the Account Settings page, which has three main tabs:

Account Settings Tab​

  • Profile Image: Change your profile picture (a square image is recommended for best results).
  • Name: Update the display name shown across the platform.
  • Email: View your registered email address (cannot be changed).
  • Default Language: Set your preferred language for features like text-to-speech and speech-to-text. This setting will be used throughout LearningFlow for language-dependent features.

Billing Tab​

  • View your purchase history for credits.
  • If you have bought credits before, your transactions and receipts will be listed here.
  • This tab helps you keep track of your spending and manage invoices for your personal wallet.

Credit Management Tab​

  • Personal Wallet Balance: Instantly see your current credit balance, which is used for AI-powered tasks and flows in your personal space or when assignments are set to pay from your wallet.
  • Top Up Credits: Purchase credits securely using credit/debit cards or digital wallets via Stripe. Credits are added to your wallet in real time.
  • Redeem Credit Codes: Enter a 16-digit code (from promotions or prepaid cards) to add credits instantly.
  • Transaction History: View all credit purchases, redemptions, and usage for assignments or AI features. Each transaction shows the date, amount, and type.
  • Credit Expiry: Credits remain active for one year from the date of purchase or redemption. Expiry dates are shown alongside your balance.
  • Invoice Download: Access and download invoices for your credit purchases for record-keeping or reimbursement.
  • Export Activity: Download your credit transaction history if you need detailed records.
  • Quick Viewer Indicator: When using assignments, a coin icon in the viewer shows real-time credit usage and balance updates.

Note: The personal wallet is individual and cannot be transferred or cashed out. Credits are automatically deducted when used, so you never have to manually approve each transaction.

For more details, see the Personal Wallet Guide.

If you have questions or need help, visit our support page.